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Training & Support

Pre-Opening Training

Our initial franchise management training program is available to all franchise owners and up to two others we agree upon prior to the start of training. Before opening an Ark all owners and management must attend and complete the initial franchise management training program. 

The Ark's pre opening training consists of three phases lasting a total of 124 hours, 48 hours in the classroom and 76 hours of on the job training. Training will take place at The Ark's headquarters and at your new location.

Ongoing Support 

After the opening of The Ark Pet Spa & Hotel our franchise support crew will work along side the franchise owner and his or her crew for a period of time to ensure the franchise owner is ready to take the reins. The Ark's support crew will regularly share training aids via online seminars, in person meetings, or webinars. We will also continually try to build relationships with vendors to make sure every Ark is getting the best possible deal on all of their supplies. The Ark support crew will also make regularly scheduled inspections to ensure every Ark is up to The Ark's high standards

Training Topics

Ark History & Culture

Site Selection


Business Systems

Managing a crew


Customer Service


Dog Behavior/Free play

Daily operations


Safety/CPR/First Aid


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