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Proven Operations


The Ark's first location opened it's doors in 2006 on Chattanooga, Tennessee's North Shore. The pet boarding and doggy daycare concept was new to the area, but immediately caught on. The Ark's crew was and still is the cornerstone of the business. From day one, crew training and customer service was the most important part of The Ark's plan for success. With all of the crew training and quality systems in place it is no wonder that The Ark Pet Spa & Hotel has shown, on average, double digit growth percentages since opening in 2006 even through the Recession of 2008 and 2009!

The goal was always to find honest, pet lovers to crew The Ark, but not everyone knew how to properly care for pets in a safe and fun manner, that is why The Ark's owners and managers sought guidance from experts in the field. The knowledge gained from the experts trickled down to every member of the crew. To this day crew training is a key to The Ark’s success. 

Real Estate & Construction

Pet Care Facility Management

Marketing & Guest Acquisition

Facility Operations & Management

Recession Resistant

The Ark Pet Spa & Hotel boast double digit growth through 2008-2009. According to a 2020 Morgan Stanley study, 72% of pet owners in the United States had no plans to alter their pet spending regardless of their financial situation.

Pandemic Resistant

Pet adoptions and acquisitions skyrocketed through the pandemic which lead to increased pet industry spending in 2020. The industry grew from $97.1 billion in 2019 to $103.6 billion in 2002 despite the global pandemic.